Connection, collaboration, and culture don’t happen by accident—especially in hybrid work. Reflection Point helps teams think together, listen better, and build the trust that fuels innovation.
Through story-based discussions and skilled facilitation, Reflection Point helps teams learn and practice five skills that make collaboration work anywhere: listening with humility, asking better questions, challenging assumptions, disagreeing with respect, and widening empathy.
When teams connect deeply, they think more creatively, solve problems faster, and move forward together.
Why Hybrid Teams Need Reflection Point
Hybrid teams don’t get the everyday moments that support a feeling of belonging. We help teams rebuild that connection—intentionally—through guided, story-based discussions that make it safe to share ideas, challenge assumptions, and learn from one another.
What We Do
Our expert facilitators lead your team through conversations about a carefully selected short story that strengthen the five essential skills of collective intelligence. Not by teaching them, but by practicing them.
- Listening with humility
- Asking good and curious questions
- Challenging assumptions
- Disagreeing with respect but without retribution
- Widening the circle of empathy
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The Impact
Teams gain more trust, curiosity, and clearer communication. With a greater sense of connectedness, they solve problems and move forward with greater alignment.
Small stories. Big shifts. Real connection in hybrid work.
“Reflection Point gave our hybrid team something we didn’t know we were missing—space to think, talk, and reconnect. We came away with new insight, stronger trust, and better collaboration.”
FAQs
How is Reflection Point different from traditional training or workshops?
Most training tells you what connection looks like. Reflection Point is experiential: people build connection and practice the skills together in the room, instead of hearing about them in theory.
Why do you use short stories and literature instead of business cases?
Stories offer an alternate lens on the human experience. No matter how hierarchical your organizaton might be, no one is and expert in the story. This levels the playing field and creates a low-risk space to explore challenging and relevant ideas.
How do these skills translate into everyday behaviors at work (meetings, feedback, decision-making)?
Each session is a chance to practice skills like disagreeing with respect, surfacing assumptions and truly listening. Over time, people build the confidence to carry those behaviors into meetings, feedback conversations and decision-making.
What kinds of organizations do you typically work with (size, sector, geography)?
We work with organizations of all sizes and across sectors. The common thread is a leader who believes in their people and knows that deeper human connection leads to better collaboration and performance.
Is Reflection Point right for executives only, or can we include frontline staff and individual contributors?
Reflection Point works at all levels of the organization and is especially successful at bridging those levels. It’s a rare intervention where senior leaders and frontline workers can participate together in a meaningful way. Reflection Point works to build bridges across the entire organization.
Is this appropriate for teams that are already high-performing, or only for teams that are struggling?
The work is especially powerful for high-performing teams that already see the value of working together and want to deepen it. Struggling teams can also benefit as they rebuild trust and reset how they relate. But they have to see the value in building the skills of collaboration.
How do you choose which stories to use for our organization or team?
We select stories after conversations with your leaders or representatives, choosing texts that surface themes relevant to your goals and context. We have worked with hundreds of stories that have raised eye-opening conversations for teams.
Will this work for fully remote?
Yes. We design sessions for Zoom or in-person formats, and we find both to be effective. Hybrid groups (some in person and some virtual) are not recommended.
Do people need to prep?
We keep preparation accessible. We provide a short reading and an audio version in advance, and we handle facilitation, prompts and guidance during the session.
How big are groups?
For meaningful engagement, we recommend groups of 15-18 participants per session and scale impact through multiple cohorts.
How quickly do organizations typically see impact from the sessions?
This experience is not one and done. But most teams notice shifts in their interpersonal dynamics within four to six sessions. We recommend a minimum of four sessions. These skills are like a new muscle—the more you practice, the stronger they get.
